Altice

Altice Home Product & Equipment Dos and Donts Updates Additional Resources Fallouts & Common Nuances

LOBs

  • TV
  • Internet
  • Phone

Customer Base

  • New
  • Moving (Treat them as New)
  • Altice Buy Flow Overview
  • Altice Buy Flow Tips
  • Effective 01/18, All Altice packages will roll to 12 months promotion and no contract. (PFL & 24 Months PLGs are not valid anymore.)
  • We should clear the browser cache before initiating an Altice order.
    • Keyboard shortcut to clear the cache: Shift + Ctrl + Delete
  • Do not apply New Build Credit Offer on Altice orders.
  • 6 months cool-off period
    • Altice Sales Support Number for fall out orders

      1-833-870-2039

      Sales ID: ME5 (Identify yourself as IBEX Agent)

      DO NOT refer any CS inquiry to Sales Support team.

      Mon-Fri: 9AM – 10PM ET, Sat: 10AM – 7PM ET and Sunday is OFF

Recent Updates